Operations Support Center

The Handyman Matters Support Center provides owners a tried and true set of processes, systems, best practices and training that our founder used to start this business nearly 20 years ago and have been perfected throughout the years. We know how to start, build and grow this service-based business. Our operations and logistics programs run smoothly and efficiently, leaving you time to manage your business.

With a staff possessing over 90 years of experience, we are experts in providing the knowledge needed at every step of the life-cycle of your business.

Pre-training

Prior to attending Franchise University, you are assigned a Regional Support Director to facilitate onboarding. This ensures you start off on the right foot and come prepared to learn.

Franchise University

This hands-on training program is designed to ensure you return to your business completely prepared and ready to open. We train you on the model and you leave confident for your Grand Opening!

Pre-opening

Your Regional Director takes the guesswork out of getting up and running. With our experience and checklist, we ensure you work on the necessary items to prepare for a successful launch!

Grand Opening

When the big day comes, our Regional Director is on-site to facilitate the onboarding and training of your TEAM and ensures your office and system is set up.
We also work with you to create an Initial 90 Day Operating Plan, designed to maximize your revenue generating activity to set your business off!

On-going

Once you are up and running, our Support Center and your Regional Support Directors are with you at all times. We offer a number of supporting programs and you have constant contact, both onsite at your office and on the phone with us.

 

The Handyman Matters systems and software allows me to efficiently run my business. It’s also great for my customers. They really enjoy the convenience of booking jobs online 24/7 or from their smart phones.Paul Bors, IL

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